People-Focused Chief of Staff.

Profile

Promoted to Chief of Staff in March 2024, following over six years of success as an Executive Assistant supporting senior executives in high-growth, fast-paced environments. A strategic and resourceful leader with a passion for aligning organizational goals with impactful initiatives, enhancing operational excellence, and driving cross-functional collaboration. Known for strong project management, problem-solving, and communication skills, paired with a commitment to confidentiality and integrity. Dedicated to fostering a positive, inclusive workplace culture, championing DEI initiatives, and empowering leadership teams. Experienced in managing complex initiatives, mentoring talent, and streamlining operations to enable organizational growth and success. Passionate about innovation, team enablement, and scaling processes to drive long-term impact.

Experience

Synthego

March 2024 - Present

March 2023 - March 2024

Chief of Staff

Executive Assistant to CEO & CTO

  • Provided high-level administrative support to the CEO and CTO as an Executive Assistant, ensuring their schedules were meticulously managed and respected; now oversee and streamline executive operations as Chief of Staff to enhance leadership focus and impact.

  • Proactively managed multiple complex calendars for senior executives, coordinating with internal and external stakeholders as an EA; currently overseeing broader scheduling strategies, prioritization, and alignment across leadership teams.

  • Coordinated frequent domestic and complex international travel for executives, ensuring seamless logistics as an EA; now focus on optimizing travel planning processes and aligning them with strategic priorities.

  • Prepared presentations for internal and external meetings, showcasing data and insights as an EA; now drive strategic content development and alignment for high-stakes meetings and executive presentations.

  • Planned, coordinated, and executed company-wide meetings as an EA, ensuring operational excellence; now lead the design and facilitation of these meetings, focusing on alignment, engagement, and organizational impact.

  • Liaised with departments to support the execution of strategic projects as an EA; now collaborate across teams as Chief of Staff to drive cross-functional initiatives, streamline execution, and ensure strategic alignment.

Quid

July 2019 - March 2023

Executive Assistant to CEO & Founder

  • Managed complex calendars, organized travel arrangements, and prepared expense reports for executive

  • Produced bi-monthly virtual All Hands and monthly Field Team calls, with deck creation, speaker preparation, rehearsals, and day-of A/V support

  • Drafted and finalized company newsletter for executive approval and distribution

  • Assisted in post-merger process of determining company Mission, Vision, and Values

  • Co-created virtual culture-building project and facilitated DEI meetings

  • Coordinated office move-outs during the pandemic and transition to remote work

  • Corresponded with investors for successful fundraising efforts

  • Assisted with organizing in-person Board Meetings

Walmart Connect

July 2018 - July 2019

Executive Assistant to VP & GM, and the Leadership Team

  • Managed executive calendars, travel, expenses, and office relocation

  • Organized team offsites, All Hands, and meeting spaces with IT setup

  • Led special projects with tight deadlines (e.g. "5260" event in New York and company's suite at CES in Las Vegas)

  • Communicated internally, serving as liaison between executive and team

Education

The Fashion Institute of Design & Merchandising | Los Angeles, CA

Associate of Arts in Apparel Manufacturing and Management, 2009

About

After eleven years in the apparel industry in Los Angeles, Shannon thoughtfully transitioned to a career in tech and now calls the Bay Area her home. She and her husband, Andrew, live in Belmont with their furry companions: a dog named Broccoli and a cat named Tucker. Shannon is a purpose-driven and connection-oriented individual who organizes and leads a weekly meditation group. She often travels to yoga retreats or spa weekends to unwind.